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Loan Servicing & Collections Software

Scale your volume without losing control of collections

Onyx IQ runs daily ACH, catches failures instantly, and keeps every repayment on one live record, so more deals never means less oversight.

Let’s Automate Your Servicing & Collections

No rip-and-replace. We move your live book with you.

Funding Overview (1)-2
Collections (1)

Trusted by lenders running high-velocity, high-volume operations

 

Stop a miss before it becomes a default

A failed pull drops into the Payment Issues queue the moment it happens and texts the merchant, so you act before the balance slides.

 

Recover on autopilot, not in a scramble

Recovery workflows trigger on their own, working the account through email, text, and soft collections without your team chasing it by hand.

 

Keep collections consistent as you grow

Automated daily ACH with retry logic keeps pulls landing on schedule, so collections don't go inconsistent as volume climbs.

 

See where every dollar stands, in real time

Live RTR, balances, and payment status sit on every deal, so you always know the state of the book without pulling a report.

 

Grow the book without growing the team

Plans, pulls, recovery, and statements run themselves, so more active deals don't mean more ops hires.

 

Keep syndicators out of your inbox

Each partner sees their positions, wallet, and payouts in their own login, so they stop chasing you for numbers.

 

Quote an exact payoff on the spot

Generate a locked, exact payoff or renewal straight off the live deal, so you answer on the spot instead of losing the merchant to whoever did.

 

Collect on schedule

Fund a deal and collections start on their own, on schedule, through your processor.

Payment plans

Start collecting the day you fund

Add payment plan in Onyx IQ

There's no gap between funding a deal and collecting on it. The payment plan turns itself on the moment you fund, then pulls on the schedule you set, so nobody on your team has to start it and no collection day gets lost.

✓Plan activates the moment a deal funds
✓Pulls on your schedule: daily, weekly, bi-weekly, or monthly
✓Skips bank holidays and non-business days automatically
✓A failed pull moves itself into recovery
ACH management

Keep collecting, even when a processor has a bad day

ACH runs inside the platform, not in a separate portal your team logs into. Pulls go out, statuses come back on their own, and if one processor goes down, a backup keeps the money moving, so a processor's bad day doesn't become your lost collection day.

✓Submit pulls and see cleared, failed, and pending in one place
✓Statuses post back to the deal automatically
✓A backup processor keeps pulls running if one goes down
✓Processors set up for you during onboarding
 

Recover missed payments

Catch a missed payment the moment it happens and recover it without the fire drill.

Collections

Start recovering the second a pull fails

A missed pull doesn't wait for someone to notice it. The moment a debit fails, the deal moves into recovery and the merchant hears from you automatically, so your team works real exceptions instead of hunting for what slipped.

✓Failed debits drop into the Payment Issues queue automatically
✓The deal's sub-status flips so you see what needs attention
✓The merchant gets an email and text from your templates
✓Notes, balance summaries, and make-up payments in one place
Recover More, Chase Less
Onyx IQ collections view
 

Keep the book moving

Run the day-to-day, keep syndicators paid, and close out deals from the live record.

Everyday servicing

Handle any change right on the deal

Real servicing is the exceptions: a merchant needs a pause, a new date, a different bank account, a make-up payment. Your team does all of it on the deal in seconds, and every change is logged.

✓Pause, edit, or reschedule a plan, or run a second one
✓Switch the merchant's bank account on the deal
✓Log manual and make-up payments
✓Send statements and pull balances, with or without fees
Onyx IQ funding overview
Reporting

Report what you actually collected

Your reports come off the same live records your team services, not a separate export you rebuild by hand, so the numbers are right and ready the moment a capital partner or your accountants ask.

✓Collection curve reports
✓Portfolio views
✓Month-end reporting
✓Ready on demand, straight from the serviced records
Syndication

Pay every partner without a spreadsheet

Syndication lives on the same deal your team services. Each payment splits by participation, positions and payouts update as remittances land, and every partner sees their own numbers in their login, so you stop running splits by hand and fielding where-is-my-money calls.

✓A wallet, ledger, and login for each capital partner
✓Partners see their positions, balance, and the reports you share
✓Payouts daily, weekly, bi-weekly, monthly, or held in the wallet
✓Payout only after the merchant pays
Explore Syndication →
Payoffs & renewals

Win the renewal before they shop it

The renewal is won or lost on speed and accuracy. Quote an exact, locked payoff straight off the live deal and turn the renewal around while the merchant is still on the phone, so they stay with you instead of taking the next offer.

✓Branded payoff letters that update live and lock when issued
✓Renewals refinance against the live deal
✓The merchant's history and positions carry forward
✓Balances on demand, with fees or without
Keep More Merchants at Renewal
One AI-powered lending platform

Servicing and collections is one solution inside the Onyx IQ lending platform

Servicing and collections is built into the Onyx IQ platform and runs on the same deal record as the rest of the lifecycle. The deal you underwrite is the deal you fund, service, collect, renew, and syndicate, so your team never transfers the deal, rebuilds the file, or re-enters the same data, and there's nothing to reconcile at month-end.

Origination

Move deals from submission to funding faster
AI submission intake Underwriting and credit decisioning Approvals and ISO portal Contracts and e-signature Funding Renewals and payoffs

Portfolio

See and manage your full book in real time
Deal management Dashboards Portfolio reporting

Syndication

Manage partner capital without spreadsheets
Participant management Automated splits Commissions

Servicing and collections

Keep payments and recoveries moving
ACH processing Payment management Failed-payment workflows Collections automation

What lenders say after they switch to Onyx IQ

5 star rating

“We highly recommend it to any company looking to streamline their workflow, track payments and syndications, automate underwriting with every type of integration needed, and achieve better results.” 

Jacob Trustpilot Review

5 star rating

“The ONYX platform has taken my business to the next level of growth. The workflow of this software makes our process seamless. I would recommend ONYX to anyone.” 

Nick Trustpilot Review

5 star rating

“I've been using Onyx for the past 7 months and the only thing I would say is SIMPLE!!! I love how easy it is to use and how user friendly it is. They are continuing to evolve with automations but funding functionalities are on point!” 

Alex Trustpilot Review

Quotation Marks

“Onyx IQ gave us the structure and compliance framework we needed from day one, removing operational friction and elevating the professionalism of the business as we grew.” 

Nick Lavoie Lavoie Capital

Quotation Marks

“Onyx IQ helped us streamline credit, ACH, and contract workflows into one system and made underwriting faster and more focused using the Scorecard.”

Tasha Tekfi

Quotation Marks

“We’re handling more volume with the same team, funding more deals, and cutting underwriting time by roughly 30%. Everything now runs in one system instead of spreadsheets, and deals move without stalling.” 

Caleigh Toye liquifyfunding.com

Quotation Marks

“Onyx IQ is reliable, easy to use, and backed by the most responsive support team we’ve worked with. When issues arise, they’re handled quickly.” 

Tony Nationwide
Before you switch

Questions lenders ask

What is MCA servicing software?+

MCA servicing software runs the servicing side of the deal after it funds: payment plans, daily ACH, failed-payment recovery, syndicator splits, balances, payoffs, and renewals. Onyx IQ handles all of it on one deal record, so your team services the book from a single source instead of a spreadsheet and a processor portal.

Does Onyx IQ work with my current ACH processor?+

Onyx IQ connects directly to major ACH processors and sets you up during onboarding, with a backup processor in place so collections keep running if one goes down. Your team runs pulls from inside the platform instead of a separate gateway.

Do I have to rip and replace my current setup?+

No. Onyx IQ moves your active book over with onboarding support, so you're not rebuilding from scratch or pausing collections to make the switch.

How does Onyx IQ handle failed payments?+

The moment a debit fails, the deal drops into a Payment Issues queue on its own, its sub-status updates, and the merchant gets an automatic email and text. Your collectors work the account from one place until it's healthy again.

Does Onyx IQ handle syndication?+

Yes. Syndication lives on the deal, with active and syndication RTR updating in real time, a wallet and login for each capital partner, and payouts on the schedule you set. You can learn more about syndication here.

Can Onyx IQ service term loans as well as advances?+

Onyx IQ is built for MCA and alternative lending, and also supports term-based commercial lenders, so one platform fits your product mix as it widens.

Stop chasing
payments

See how Onyx IQ automates servicing and collections from first debit to final recovery.