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Real support for real funding teams

Choose the area that best matches your issue.

Classification guidance

Choosing the right category helps us get your request to the right team faster. Each type below routes directly to specialists who can resolve it efficiently.

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Software

Platform issues such as errors, lag, or pages not loading.

Integrations

Integrations

Problems with connected tools (DocuSign, ACH, credit bureaus, etc.)

Billing

Billing

Questions about invoices, renewals, or account changes.

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Security

Access issues, permissions, login problems, or anything related to account security.

If you’re unsure, select “Other” and describe what’s happening—we’ll route it correctly. You can also email us at support@onyxiq.com. 

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Trusted by lenders running high-velocity, high-volume operations

Still evaluating Onyx IQ?

If you’re exploring the platform and have operational questions, book a walkthrough and we’ll show you how the full lending cycle runs inside one system.